Pantrio
Privacy Policy
Last Updated: February 28, 2026
OUR COMMITMENT TO YOUR PRIVACY
Big Mood Apps LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use the Pantrio mobile application (the "App").
Pantrio is a recipe discovery and management app that uses AI-powered image recognition to identify ingredients from photos, suggest recipes, and allow you to save recipes from external links. Because the App processes photos and food-related data, we want to be fully transparent about how your information is handled.
Please read this Privacy Policy carefully. By downloading, installing, or using the App, you agree to the collection and use of your information as described in this Policy. If you do not agree, please do not use the App.
This Privacy Policy applies to all users of the App in all countries where the App is available.
I. INFORMATION WE COLLECT
We collect information in the following ways:
1.1 Information You Provide Directly
When you register for an account or use the App, you may voluntarily provide:
• Name and email address (for account creation)
• Username and password
• Profile information you choose to add
• Food preferences, dietary restrictions, and nutritional goals
• Recipes you save, create, or share within the App
• Photos of ingredients or meals you upload or capture
• Links to external recipe sources you save
• Comments, feedback, or other content you submit
1.2 Information Collected Automatically
When you use the App, we and our service providers may automatically collect:
• Device information: device model, operating system version, unique device identifiers, and crash data
• Log data: IP address, app activity, features used, time and date of use, and session duration
• Usage data: which recipes you view, save, or share; how you interact with App features
• Camera and photo data: images you capture or upload for ingredient recognition (see Section II for how this is handled)
• Location data: approximate geographic location derived from IP address (we do not collect precise GPS location unless you explicitly grant permission)
1.3 Information from Third-Party Services
If you choose to connect the App to a third-party account (such as signing in with Apple or Google), we may receive basic profile information from that service, such as your name and email address. The information we receive depends on the privacy settings of that third-party service.
We also receive technical and usage information from our analytics service providers (see Section IV for details).
1.4 Information We Do Not Collect
We do not collect or store your payment card details. All payment processing is handled directly by Apple through your Apple ID. We do not have access to your financial account information.
We do not knowingly collect personal information from children under the age of 13. See Section IX for our Children's Privacy policy.
II. HOW WE HANDLE PHOTOS AND AI INGREDIENT RECOGNITION
Pantrio's core features include using your device camera to identify ingredients and analyze meal photos. We want to be fully transparent about how this works:
• When you take a photo or upload an image within the App, that image is transmitted to third-party AI service providers for processing to identify ingredients or analyze meal content.
• These third-party AI providers process your images in accordance with their own privacy policies and data handling practices. We will list our current AI service providers in Section IV of this Policy.
• We do not permanently store your photos on our servers beyond what is technically necessary to process your request, unless you explicitly save an image to your account.
• AI ingredient recognition results may be inaccurate. You should always verify results before relying on them, particularly if you have food allergies or dietary restrictions.
• By using the ingredient recognition or meal analysis features, you consent to your images being processed by our third-party AI service providers.
If you do not wish your images to be processed in this manner, you may use the App's manual ingredient entry features instead.
III. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
3.1 Providing and Improving the App
• To create and manage your account
• To provide ingredient recognition, recipe discovery, and recipe saving features
• To personalize your experience and suggest recipes based on your preferences
• To monitor and improve App performance, features, and functionality
• To diagnose technical problems and fix bugs
3.2 Communications
• To send you service-related notifications (e.g., account updates, security alerts)
• To respond to your questions, comments, or support requests
• To send you marketing communications if you have opted in (you may opt out at any time)
3.3 Safety and Security
• To detect, prevent, and investigate fraud, abuse, or other harmful activity
• To enforce our Terms & Conditions and other policies
• To comply with applicable laws and legal obligations
3.4 Analytics and Research
• To understand how users interact with the App
• To analyze food and recipe trends in aggregate, anonymized form
• To evaluate the effectiveness of new features and improvements
We will not sell your personal information to advertisers or other third parties.
IV. THIRD-PARTY SERVICE PROVIDERS
We share certain information with third-party service providers who help us operate and improve the App. These providers only receive information necessary to perform their specific functions and are contractually required to protect your information.
4.1 Analytics
We use Google Analytics for Firebase to understand how users interact with the App. Firebase collects usage data, device information, and app performance metrics. This data is processed by Google in accordance with Google's Privacy Policy. You can learn more at: https://firebase.google.com/support/privacy
To opt out of Firebase Analytics data collection, you may adjust your device's advertising settings or contact us for further guidance.
4.2 AI & Image Recognition
We use third-party AI service providers to power our ingredient recognition and meal analysis features. These providers process the images you submit through the App. Google Gemini privacy policy hub: https://support.google.com/gemini/answer/13594961?hl=en
4.3 Payment Processing
All payments are processed by Apple through your Apple ID Account. We do not receive, store, or have access to your payment card information. Apple's privacy practices are governed by Apple's Privacy Policy at https://www.apple.com/legal/privacy/
4.4 Cloud Infrastructure
We may use cloud hosting and infrastructure providers to store and process data. These providers maintain data centers in the United States and operate under their own security and privacy standards.
4.5 No Advertising Partners
We do not share your personal information with advertising networks or use your data for targeted advertising purposes. Pantrio does not display third-party ads.
V. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We may share your information only in the following limited circumstances:
• Service Providers: With third-party service providers as described in Section IV, solely to operate and improve the App.
• Public Content: If you choose to share recipes or content publicly within the App, that content will be visible to other Pantrio users.
• Legal Requirements: If required by law, subpoena, court order, or other legal process, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Big Mood Apps LLC, our users, or the public.
• Business Transfer: In connection with a merger, acquisition, sale of assets, or other business transaction, your information may be transferred to the acquiring entity, provided that the acquiring party agrees to honor this Privacy Policy.
• With Your Consent: For any other purpose, with your prior consent.
VI. COOKIES AND TRACKING TECHNOLOGIES
The App and any associated website may use cookies, web beacons, and similar tracking technologies to collect usage information and improve your experience.
• Session cookies: Temporary cookies that expire when you close the App or browser.
• Persistent cookies: Cookies that remain on your device to remember your preferences across sessions.
• Analytics tags: Used by Firebase to track App usage and performance.
You may control cookie settings through your device or browser settings. Disabling certain cookies may affect App functionality. We honor Do Not Track signals where applicable.
VII. DATA RETENTION
We retain your personal information for as long as your account is active or as needed to provide you with the App's services. We will also retain information as necessary to:
• Comply with our legal obligations
• Resolve disputes and enforce our agreements
• Maintain backup and security integrity
If you delete your account, we will delete or anonymize your personal information within a reasonable period, except where we are required to retain it by law or for legitimate business purposes such as fraud prevention.
Photos submitted for ingredient recognition that are not saved to your account are not retained beyond the processing period.
VIII. DATA SECURITY
We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, use, alteration, or disclosure.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account password and for any activity that occurs under your account.
If you believe your account has been compromised, please contact us immediately at admin@bigmoodapps.com
IX. CHILDREN'S PRIVACY
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child under 13 has provided us with personal information, please contact us immediately at admin@bigmoodapps.com we will take steps to delete such information.
Users between the ages of 13 and 17 may use the App only with verifiable parental or guardian consent, as described in our Terms & Conditions.
X. YOUR RIGHTS AND CHOICES
10.1 Access and Correction
You have the right to access and update the personal information we hold about you. You can review and update your profile information directly within the App. For other requests, please contact us at admin@bigmoodapps.com and we will respond within 30 days.
10.2 Account Deletion
You may delete your account at any time by contacting us at admin@bigmoodapps.com]. Upon deletion, we will remove your personal information from our active systems within a reasonable period, subject to legal retention requirements.
10.3 Marketing Communications
You may opt out of receiving marketing emails from us at any time by using the unsubscribe link in any marketing email or by contacting us directly. Please note that you may still receive transactional or service-related communications necessary for your account.
10.4 Push Notifications
You may enable or disable push notifications from the App through your device's notification settings.
10.5 Photo & Camera Access
You can revoke the App's access to your device camera and photo library at any time through your device's Settings app. Revoking camera access will prevent you from using the ingredient recognition and meal analysis features.
XI. CALIFORNIA RESIDENTS — CCPA RIGHTS
If you are a California resident, the California Consumer Privacy Act ("CCPA") provides you with specific rights regarding your personal information. This section describes your CCPA rights and explains how to exercise them.
Categories of Personal Information We Collect
Over the past 12 months, we have collected the following categories of personal information:
• Identifiers: name, email address, IP address, device identifiers
• Internet or network activity: App usage data, features accessed, recipe interactions
• Geolocation data: approximate location derived from IP address
• Visual information: photos you submit for ingredient recognition
• Inferences: food preferences and dietary interests derived from your App usage
Your CCPA Rights
As a California resident, you have the right to:
• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you, the sources of that information, our business purposes for collecting it, and the third parties with whom we share it.
• Right to Delete: Request that we delete personal information we have collected from you, subject to certain legal exceptions.
• Right to Opt Out of Sale: We do not sell your personal information. You do not need to opt out.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
How to Exercise Your CCPA Rights
To exercise your rights, please contact us at admin@bigmoodapps.com. We will respond to verifiable consumer requests within 45 days. We may need to verify your identity before processing your request. You may designate an authorized agent to submit requests on your behalf, subject to verification.
XII. INTERNATIONAL DATA TRANSFERS
Big Mood Apps LLC is based in the United States, and your information is stored and processed in the United States. If you are accessing the App from outside the United States, please be aware that your information may be transferred to, stored, and processed in a country where data protection laws may differ from those in your country of residence.
By using the App, you consent to the transfer of your information to the United States and to any other country where our service providers operate.
XIII. LINKS TO THIRD-PARTY SITES
The App allows you to save recipes from external websites and links. When you access or save content from third-party websites, those sites operate under their own privacy policies, which we do not control. We are not responsible for the privacy practices or content of any third-party websites.
We encourage you to review the privacy policy of any third-party website before providing them with your personal information.
XIV. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. When we make changes, we will update the "Last Updated" date at the top of this Policy.
If the changes are material, we will provide you with prominent notice, such as a notification within the App or an email to your registered address, before the changes take effect. Your continued use of the App after the effective date of the revised Policy constitutes your acceptance of the changes.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
XV. CONTACT US
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:
Big Mood Apps LLC
Email: admin@bigmoodapps.com
Website: bigmoodapps.com
We will respond to all privacy-related inquiries within 30 days of receipt.